Car rental reservation request form

Instructions for filling out the car rental form

After completing the following form, it is only a [Appointment Application], not an appointment confirmation, we will reply by email within 3 to 5 working days after your application.

  • Must be at least 18 years old
  • Rental and drop-off must be done at the same shop
  • It is recommended to turn on mobile roaming for emergency contact
  • Appointments can be made up to one month in advance and as short as one week
  • Children under the age of 10 are prohibited
The renter is required to remit money (bank transfer/FPS) to Helmet King within 3 working days after the taxi invoice is issued by Helmet King's overseas self-driving customer service.

Cancellation 6 days in advance: 20% of the total invoice amount will be charged
2 days prior to departure: 30% of the total invoice amount
Same-day cancellation: 50% of the total invoice amount

If you are a "NO SHOW", you will not be eligible for a refund of your booking.
Each store has the final decision to rent and has the right to refuse any rental. Please carefully consider the time, rental period,
The car, location, and non-essential please do not cancel easily, thank you for your cooperation and understanding.

Anyone who rents a car in RENTAL819.HK Japan for self-driving, can purchase the 'Self-driving Exploration Package' with the invoice issued by the overseas self-driving customer service, and Bluetooth communication equipment, helmets, and anti-fall body parts are as low as 7% off! Click here for more details 🔗

➼ Not registered as a Helmet King member? Click here to create an account!
➼ Terms and conditions apply

Car rental reservation request form

Please note that the person filling in the form = the renter = the driver, and one person can only reserve one car. In addition, rental motorcycle insurance is only available to the lessee, so please do not exchange car fares for group trips to avoid problems with insurance claims in the event of an accident. *Passengers to be carried do not need to fill in.
gender(Required)
Contact Email(Required)
Email is the main contact method for this appointment confirmation, please confirm that the filling in is correct (often fill in the wrong mailbox is not found, the result is too late to confirm the appointment) Please pay attention to the email address (including spam) after submission to avoid missing the reply.
YYYY slash MM slash DD
Renters must be 19 years of age or above and have a valid International Driver's Permit, otherwise they will not be able to rent.
Please fill in the "Full Japan Accommodation Address" instead of the hotel name, for emergency notification purposes only. (If you have several accommodations, please fill in the address of your Japanese accommodation before renting a car and returning the car.) ）
Please add the country code (e.g. Hong Kong +852) before the phone. Please enable international roaming (if any) and Whatsapp to contact you in case of emergency, so that we can contact you when you arrive in Japan.
Japanese language ability(Required)
This is for the reference of the service staff to provide the best service.
English language proficiency(Required)
This is for the reference of the service staff to provide the best service.
We will arrange a car for you in the order you prefer, according to the availability of the local car rental company.
We will arrange a car for you in the order you prefer, according to the availability of the local car rental company.
We will arrange a car for you in the order you prefer, according to the availability of the local car rental company.
Additional instructions for motorcycle rental(Required)
YYYY slash MM slash DD
The business hours and holidays vary depending on the store, so please refer to the branch of the rental car store for details.
Pick-up time(Required)
:
It is estimated that it will take about 15 minutes to pick up the car at the store, and if there are other customers at the same time, it will be served on the spot, so please leave some buffer time in the itinerary planning to avoid affecting your travel itinerary.
YYYY slash MM slash DD
Please fill your car with fuel before returning it, otherwise the staff will charge you back the relevant fee according to the difference in petrol quantity. The staff will then check the exterior and performance of the car, and if there are no problems, the rental service is complete.
Drop-off time(Required)
:
The rental service is divided into 4 hours, 8 hours, 1 day and 2 days after the day (24 hours). It is estimated that it will take about 15 minutes to return the car to the store, and if there are other customers at the same time, the service will be provided on the spot, so please reserve some buffer time in the itinerary planning to avoid affecting your travel itinerary.
Whether or not you have an international driver's license(Required)
Renters must have a valid international driver's license issued by the local government. At the same time, the driving license of the original country must be carried together, and the "passport + driving license + international driving license" can have complete legal effect.
Number of rental days/hours(Required)

Please note that the drop-off time must be within the operating hours of the rental store, and it cannot be rented or returned on closed days. After confirming your reservation, we will remind you of the store's closures and opening hours. If you rent more than 24 hours, you will be able to rent for more than 24 hours on a "every 24 hours = days" basis, and only the full number of days will be provided, and mixed rentals such as "2 days + 8 hours" will not be provided. One day is calculated as "1 p.m., return the car at 1 p.m., return the car at 1 p.m.", so returning the car beyond the pick-up time on the rental day will require an additional day of rental period. Please plan your trip in advance and allow enough buffer time for the return procedure to avoid delays in returning the vehicle due to traffic jams, accidents, etc. (late fees will apply).
You can bring your own rent-free. However, the renter must have a helmet at the time of pick-up. Please refer to the "Rental and Fees" page of this website for the fee of helmet rental.
You can bring your own rent-free. However, the renter must have a helmet at the time of pick-up. Please refer to the "Rental and Fees" page of this website for the fee of helmet rental.
Emergency contact(Required)
Add the country code and contact only in case of emergency.
*For group customers, please fill in "Walk with XXX" here, and the group information will be processed when reporting the appointment contact, and the reply will be sent together.
Payment Details:(Required)
Cancellation Policy :(Required)
Terms of Use:(Required)
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RENTAL819 Hong Kong

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